FAQs | Feier - Your Activewear & Innerwear Queries Answered Skip to content

Feier Frequently Asked Questions

Welcome to our FAQ page! We know that finding the right information quickly is important, so we’ve answered all the questions you might have about our products, orders, and policies. If you can’t find what you’re looking for, don’t hesitate to reach out to us. We’re always here to help!

General FAQs

1. What is Feier?

At Feier, we’re more than just an activewear brand—we’re a celebration of movement! Feier means "celebration" in German, and that’s exactly what we’re about: empowering you to feel confident, comfortable, and unstoppable. Our products are designed to support your active lifestyle, whether you’re working out, lounging, or running errands. We create seamless, functional, and
stylish clothing that moves with you, so you can perform and feel your best.

2. Where is Feier based?

Feier is proudly based in Mumbai, India. We design and manufacture all our products with high-quality materials and attention to detail, ensuring our activewear meets the highest standards.

3. What products do you offer?

We offer a range of high-quality seamless activewear and innerwear, including:

  • Leggings
  • Sportsbrs
  • Bodysuits
  • Comfortable panties and bralettes
  • Gym tops & tank tops
  • Biker Shorts
  • Jackets

All our products are designed with premium materials, cutting-edge technology, and stylish designs to elevate your everyday experience.

4. What do you mean by"seamless"?

"Seamless" refers to the advanced knitting technology used to create clothing without any side seams and minimal stitching. At Feier, our seamless designs not only ensures that the fabric hugs your body naturally, offering a smooth and comfortable fit, but is also designed for target support and compression when required. This technology eliminates irritation from traditional seams, making our products incredibly comfortable and flattering. Whether it’s leggings, bras, or panties, our seamless clothing is designed to fit like a second skin, providing flexibility, support, and freedom of movement.

5. What are the benefits of seamless clothing?

Seamless clothing offers a range of benefits that enhance both comfort and performance. Here’s why you’ll love it:

  • No Irritation: Without fewer seams, there are fewer chances of fabric rubbing against your skin, preventing chafing and irritation
  • Flawless Fit: Seamless designs offer a snug, smooth fit that moulds to your body, giving you confidence and support without restrictive seams.
  • Enhanced Flexibility: The fabric stretches effortlessly, providing greater freedom of movement during workouts and daily activities.
  • Targeted Support: Using advanced technology, we’re able to give you support and compression when and where you need it.

Seamless clothing is all about comfort, durability, and ease—making it the perfect choice for both active and everyday wear.

6. Why should I choose Feier?

Feier stands out for its seamless, functional, and stylish activewear and innerwear that supports all aspects of your active lifestyle. Our products are crafted with comfort, flexibility, and modern aesthetics in mind, empowering you to move confidently throughout your day.

Product-Related Questions

1. How can I find the right size for myself?

Finding the perfect fit is easy! Just refer to the size guide available on each product page. Since seamless garments vary in measurements depending on the structure, we’ve used body measurements to help you make the right choice. Need further
assistance? Reach out to us via WhatsApp / phone at +91-8858857272 or email us at hello@shopfeier.com. We're happy to help!

2. What materials areused in your activewear?

At Feier, we use a combination of high-quality nylon and spandex yarns. These materials offer breathability, moisture-wicking, stretchability, and durability, so your activewear can move with you throughout the day. We prioritize comfort, flexibility, and performance in every piece,
ensuring you feel as good as you look.

3. Are your products suitable for sensitive skin?

Yes! Our seamless products are made with soft, moisture-wicking fabrics that are gentle on your skin. No tags, no itchy seams—just smooth comfort all day long. Whether you're working out or relaxing, our clothes are designed to keep you comfortable and irritation-free.

4. Can I purchase items from your sets separately?

Yes! All our items are sold individually: you don’t need to buy a set unless you want to! Simply find the item you need in the recommended section on the product page or search for it in the search bar.

Order-Related Questions

1. How can I check my order status?

We keep you in the loop every step of the way! You’ll receive updates via email (if provided at checkout) and WhatsApp after placing your order. You can also track your order status directly from the link provided in the confirmation email.

2. How do I place an order?

Placing an order is simple! Just browse our collection, add your favorite items to your cart, and proceed to checkout. After completing your payment, your order will be processed, and we’ll keep you updated with shipping information.

3. Can I change myaddress or phone number after placing my order?

If you need to make any changes to your order, please inform us within 30 minutes of placing your order. Once your order is shipped, unfortunately, we can no longer make changes to it. If you need assistance, contact us immediately via WhatsApp / phone at +91-8858857272 or email us at hello@shopfeier.com

4. How can I cancel myorder?

You can cancel your order within 12 hours of placing it by reaching out to us via email or WhatsApp. If the order has already shipped, we won’t be able to cancel it, but we’ll assist you in the return process once you receive the item.

Important: You can only cancel your order before it reaches the ‘Ready to Ship’ status.

Shipping and Delivery Questions

1. When will my order be shipped?

We aim to process and dispatch in-stock orders within 24 hours of placement, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the next business day.

2. How long does delivery take?

Delivery time typically ranges from 5-7 business days, depending on your location. Although we do our best to meet this window, delivery times may vary once the parcel is with the courier.

3. Can I opt for faster delivery?

Yes! If you’re in a hurry, for prepaid orders only, we offer chargeable express shipping (delivery within 48-72 hours depending on
location). If you’re in Mumbai, we even offer same-day delivery for orders placed before 2 PM. Contact us via WhatsApp for more details.

Exchanges and Refunds Questions

1. What is your exchange and return policy?

We offer a hassle-free exchange and return policy. You can return items within 7 days of delivery. Just ensure the product is unused, unwashed, and has the original tags attached. We provide free exchanges for first-time returns; however, subsequent exchanges will incur a ₹200 shipping fee.

Due to hygiene reasons, panties cannot be returned or exchanged, even if unopened.

Please note: During certain specified sale periods, we offer exchanges only on items and no returns will be accepted. If sale items are exchanged or refunded, value will be calculated on sale price charged, and not MRP.

2. How do I return an item?

You can initiate a return through our Return Portal, https://shopfeier.com/apps/return_prime , via WhatsApp / phone at +91-8858857272 or email us at hello@shopfeier.com Our customer service team will guide you through the process.

3. How will I receive myrefund?

Refunds are issued to your original payment method after the returned item passes our quality check. For COD orders, refunds will be processed via bank transfer / UPI. Please note the return process can take up to 20 days to receive a refund. You may also opt for store credit (during some promotional events we only offer store credit for returns)

Payment Questions

1. What payment options do you accept?

We accept both prepaid and Cash on Delivery (COD) payments. Prepaid options include credit/debit cards, UPI, and net banking.

📌 Cash on Delivery: Available for orders above INR 999.

📌 Free Shipping: Available on orders above INR 999.

📌 Express Shipping: Chargeable. Available for prepaid orders only. If you are in Mumbai and require same-day delivery, please contact/WhatsApp us on +91-8858857272 (Only applicable to orders placed before 2pm)

Shipping fees are calculated based on the delivery address for a single location.

2. I tried to make a payment, but it failed. What should I do?

If your payment didn’t go through, don’t worry! Contact our customer service team, and we’ll assist you with the process. If the payment is unsuccessful, we’ll guide you to try again.

Have more questions? Feel free to reach out to us at hello@shopfeier.com or message us on WhatsApp at +91-8858857272. We’re always here to help!

Drawer Title
Similar Products